What should alert you
An address that looks like another
A name close to a brand, a known service or a legitimate contact can be used to trap people.
An urgent or threatening tone
If the message urges you to take action right away, it is worth checking with caution.
A request for sensitive information
Password, bank card, codes, documents: these requests must always attract attention.
Details that don't add up
Strange spelling, odd links, incomplete page, missing or inconsistent contact.
What to do right away
- Do not enter sensitive information if you are unsure.
- Keep the URL, screenshots and content of the post.
- If you have already clicked, change the affected accesses as soon as possible.
- Report the problem to the right place depending on the situation.
Where to report
Depending on the case, you can use a reporting platform, notify your bank or email provider, or request official support if fraud is proven. PHAROS, Signal Spam, 33700, 17Cyber and Cybermalveillance.gouv.fr do not serve exactly the same purpose: the right choice depends on the channel and the damage.
Choose the right destination
- Illicit site or content : PHAROS.
- Phishing or spam email : Signal Spam.
- Fraudulent SMS or call : 33700.
- You are a victim or you clicked : Cybermalveillance.gouv.fr or 17Cyber.
- You want ANRDI tracking : ANRDI reporting form, accessible after connection.
How ANRDI can help you
We can re-read what you have found, help you name the problem correctly and direct you to the most appropriate course of action. We can also help prepare a more readable report if you need to send it to a third party.
The clearer the report, the easier it is to verify. It's better to be precise than spectacular.